FAQs

Do you have free shipping?

YES! We offer free standard shipping for orders over $50 within the United States. We charge 5 USD when order value is under  $50

When will my order arrive?

There is no definite and fixed number of days for the arrival of the product. It will depend on the size of the product. Please allow around 1 - 2 weeks for the product to arrive to you.

Can I cancel my order once it is placed?

As soon as you place your order, we immediately process it in our inventory so unfortunately, you cannot cancel placed orders.

Do you have a return policy?

yes we offer return policy for 10 days please view our return and refund policy page for return exceptions for skincare.

Where can I contact you in case of concerns with the products?

You can reach us by sending us an e-mail at   Info@shop-ara.com